Privacy Policy of Bench Labs B.V.

Effective Date: 01/09/2024

At Bench Labs B.V. (“we”, “our”, “us”), protecting your privacy and ensuring the security of your personal data is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

Please take a moment to read this Privacy Policy carefully. By using our services, you agree to the terms outlined in this policy.

1. Who We Are

Bench Labs B.V. is a company incorporated in the Netherlands, with its registered office in Haarlem, The Netherlands, and is responsible for the processing of personal data as described in this Privacy Policy.

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Technical Information: IP address, browser type, operating system, and other technical data when you access our website or use our services.
• Usage Data: Information about how you interact with our website, products, and services.
• Cookies: Cookies and similar tracking technologies to enhance user experience and analytics purposes.

3. How We Use Your Personal Data

Bench Labs B.V. processes personal data for the following purposes:

• Service Provision: To provide and improve our products and services.
• Communication: To respond to inquiries, offer customer support, and inform you of changes to our services.
• Marketing: With your consent, we may use your personal data to send promotional materials, updates, or special offers.
• Analytics and Performance: To monitor usage patterns, improve website functionality, and carry out analytics.
• Legal Compliance: To comply with legal obligations, such as tax, regulatory, or law enforcement requirements.

4. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

• Consent: When you give us explicit consent (e.g., for receiving marketing communications).
• Performance of a Contract: To fulfill contractual obligations (e.g., when providing services you requested).
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: Where necessary for our legitimate interests, such as improving services, preventing fraud, or ensuring security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once the retention period expires, your data will be deleted or anonymized.

6. Sharing and Disclosure of Personal Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party vendors, contractors, and service providers who assist us in delivering our services (e.g., cloud hosting, analytics providers), only to the extent necessary to perform their services.
• Legal Authorities: To comply with legal requests, court orders, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, personal data may be transferred to the acquiring entity.

7. International Data Transfers

As we are based in the Netherlands, your data is primarily stored within the European Economic Area (EEA). However, if your data is transferred to a third country, we ensure that adequate safeguards are in place, such as standard contractual clauses or binding corporate rules, to protect your privacy.

8. Your Rights Under the GDPR

As a data subject in the European Union, you have the following rights under the GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, in accordance with the GDPR.

9. Security of Your Data

We take appropriate technical and organizational measures to ensure the security of your personal data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze performance, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Bench Labs B.V.
Email: [email protected]